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How Cyber Liability Coverage Has Changed in the Wake of CrowdStrike and SaaS Outages

In recent months, cybersecurity has become an increasingly urgent concern for businesses of all sizes—in East Tennessee as the rest of the country. High-profile cyber incidents, such as the CrowdStrike breach and widespread SaaS (Software as a Service) outages, have demonstrated that no business is immune from cyber threats.

Whether you’re a small business or a large corporation, the digital tools you rely on every day can become targets, which is why having appropriate cyber liability insurance has never been more important.

The Changing Landscape of Cyber Liability Insurance

Historically, cyber liability insurance policies were relatively narrow in scope, often focusing primarily on data breaches. But today, cyber threats are evolving rapidly, and so are the insurance policies designed to mitigate them. Cyber liability insurance has expanded to cover more than just breaches; it now includes protection against business interruptions caused by third-party software outages and vendor attacks, which have become increasingly common in the wake of incidents like the CrowdStrike breach.

This shift in coverage is particularly relevant for businesses that rely on SaaS providers and other digital tools to operate efficiently. A software outage, even for a short time, can result in significant financial losses. Fortunately, today’s cyber liability policies are designed to help businesses recover from these types of disruptions, minimizing the impact on their bottom line.

What CrowdStrike and Other Recent Cyber Incidents Have Taught Us

Recent cyber incidents, including the CrowdStrike breach, have underscored the importance of comprehensive cybersecurity measures. These events revealed not only how susceptible businesses are to direct attacks but also the potential risks posed by third-party vendors. Even companies that have strong internal defenses can be affected by a cyberattack targeting the software providers they depend on.

For example, the growing reliance on SaaS providers has exposed businesses to new risks. When a cloud-based service experiences an outage—whether due to an attack or a technical issue—companies can lose access to critical data and operations. As we’ve seen with recent SaaS outages, even businesses that aren’t directly targeted can face major operational disruptions.

These developments highlight the importance of ensuring that your cyber liability insurance covers more than just traditional breaches. It should also protect against the financial losses and operational challenges that can arise from third-party software failures and service provider disruptions.

How Some Cyber Liability Insurance Policies Have Adapted to Modern Threats

In response to these emerging threats, cyber liability insurance has evolved to offer broader and more comprehensive protection. While earlier policies were primarily focused on data breaches, today’s policies now include coverage for:

  1. Ransomware and Phishing Attacks: The growing prevalence of these types of attacks has led insurers to include specific protections against ransomware demands and phishing schemes.
  2. SaaS and Software Downtime Protection: With the increasing dependence on cloud-based services, cyber liability policies now commonly cover business interruptions caused by SaaS outages, which can have a serious impact on day-to-day operations.
  3. Third-Party Vendor Vulnerabilities: As many businesses rely on third-party vendors for critical services, modern policies offer protection against incidents that arise due to vulnerabilities in these external systems.
  4. Business Interruption Coverage: Cyber liability policies now typically include coverage for lost income and extra expenses incurred due to business downtime caused by cyber incidents.
  5. Legal and Regulatory Protection: With the introduction of stricter data privacy regulations, policies also cover the costs associated with regulatory penalties and legal action resulting from a cyber breach.

Protecting Your Business in an Increasingly Digital World

The digital landscape is constantly evolving, and with it comes new and sophisticated cyber threats. Knoxville and East Tennessee businesses are no exception to these risks. Whether it’s a ransomware attack, a SaaS outage, or a third-party vendor vulnerability, having comprehensive cyber liability coverage is critical to minimizing the impact on your operations and finances.

Take a moment to review your current coverage. Does it protect you from modern cyber threats like SaaS outages, vendor-related risks, and ransomware? If you’re not sure, we can help. Contact us for a free consultation, and we’ll review your risks and current policy to ensure you have the protection you need in today’s digital world.

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